Get in Touch
Thank you for visiting RIKAVIM Medical.
Whether you have a product question, need technical information, would like a wholesale quotation, or need assistance with an existing order, our team is here to help.
We aim to respond to all inquiries within 1 business day.
Customer Support
Email: rikavim@outlook.com
For faster assistance, please include your order number (if applicable) and a detailed description of your inquiry.
Wholesale & Bulk Orders
Looking to purchase multiple units?
We offer competitive pricing for distributors, service providers, equipment maintenance companies, and professional buyers.
Please contact us with:
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Product model
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Quantity required
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Destination country
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Any special shipping requirements
Our team will provide a customized quotation as soon as possible.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Closed on weekends and public holidays.
Response Time
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General inquiries: Within 24 hours
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Order support: Within 24 hours
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Wholesale quotations: 1–2 business days
Before Contacting Us
To help us assist you more efficiently, please include:
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Your name
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Your order number (if applicable)
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Product model
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Photos or videos (if reporting an issue)
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A detailed description of your request
We appreciate your interest in RIKAVIM Medical and look forward to assisting you with your equipment needs.