Contact information

Contact Us

Get in Touch

Thank you for visiting RIKAVIM Medical.

Whether you have a product question, need technical information, would like a wholesale quotation, or need assistance with an existing order, our team is here to help.

We aim to respond to all inquiries within 1 business day.

Customer Support

Email: rikavim@outlook.com

For faster assistance, please include your order number (if applicable) and a detailed description of your inquiry.

Wholesale & Bulk Orders

Looking to purchase multiple units?

We offer competitive pricing for distributors, service providers, equipment maintenance companies, and professional buyers.

Please contact us with:

  • Product model

  • Quantity required

  • Destination country

  • Any special shipping requirements

Our team will provide a customized quotation as soon as possible.

Business Hours

Monday – Friday

9:00 AM – 6:00 PM (GMT+8)

Closed on weekends and public holidays.

Response Time

  • General inquiries: Within 24 hours

  • Order support: Within 24 hours

  • Wholesale quotations: 1–2 business days

Before Contacting Us

To help us assist you more efficiently, please include:

  • Your name

  • Your order number (if applicable)

  • Product model

  • Photos or videos (if reporting an issue)

  • A detailed description of your request

We appreciate your interest in RIKAVIM Medical and look forward to assisting you with your equipment needs.